American Airlines company was set up in 1930 and since its beginnings it has become a very dynamically operating carrier. Nowadays, it serves 40 countries (250 cities) and its fleet consists of almost 700 aircraft (Boeing, Airbus and McDonnell Douglas). American Airlines encompasses five main hubs: Dallas Airport – Fort Worth, Saint Louis Airport – Lambert, San Juan Airport, Miami Airport and Chicago Airport – O’Hare, and four main gateways: in New York Airport – JFK, in Boston Airport, in Los Angeles Airport and in New York Airport – La Guardia. Polish passengers may fly from Warsaw to the USA and the main airports where they change planes are the ones in Munich, Amsterdam and Frankfurt.
American Airlines have a wide variety of offers, particularly for business clients. They have priority when checking-in as well as specially designed areas for controls and waiting for the flight (the possibility to use the shower, bar, Internet, fax, telephone). They are privileged also on board of the plane – comfortable chairs (footstool, headrest), professional service, delicious cuisine, DVD players, Internet and much more. As regards the Internet access, this is a relatively recent option, introduced in 2008, possible thanks to devices servicing the Wi-Fi network. Immediate access to the Internet is very important for people who need to have a constant contact with their subordinates and co-workers, and the flight that lasts several hours would make it impossible. Besides, it is also a way of relaxing during the flight by reading online articles, checking the situation on the stock market, talking to friends, working on certain projects or even playing online games.
Passengers who have some questions may turn to airline staff working in customer service department. They will provide answers to all questions and solutions to potential problems, advise in the case of doubts and help to choose the best offer. Regular clients of American Airlines are offered various discounts, not necessarily connected with airline service. The company cooperates with other renown firms in the tourist industry whose job is to make our holidays and journeys unforgettable. So, American Airlines is a top-quality carrier that pays attention not only to its own profits but also, and above all, to the satisfaction of its clients. That’s why loyal passengers may count on special treatment from the staff who, appreciating their loyalty, provide them with the service of the highest standard.